WellNest ALEKO™ Ice Bath Tub – Cold Plunge Recovery System

• Monitor and replace filters as needed
• Use ozone system to maintain water quality
• Keep unit covered when not in use

Designed for flexibility and convenience.

What to Expect

• Ships as a complete bundle system
• Delivered via freight or standard carrier
• Setup is straightforward with included components

Important Delivery Notes

• Complimentary U.S. shipping included
• Delivery timeframe varies by location
• Placement is typically curbside or driveway

Setup Requirements

• Inflate tub and connect components
• Fill with water
• Set temperature via WiFi or controls
• Begin your recovery session

We want you to shop with confidence. If you need assistance with your order, we're here to help.

Return Eligibility

• Return requests must be submitted within the applicable return period.
• Products must be unused, in their original packaging, and include all accessories, manuals, and documentation.
• Return authorization may be required before sending any item back.
  

Non-Returnable Items

The following items are generally not eligible for return:

• Products that have been used, installed, or altered
• Custom-made or special-order products
• Clearance or final sale items
• Products returned without prior authorization
  

Refunds

Once your returned item has been received and inspected, eligible refunds will be processed to the original payment method. Original shipping charges, return shipping costs, and any applicable restocking fees may apply in accordance with the manufacturer's return policy.

Damaged or Incorrect Orders

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, notify us within 48 hours of delivery and provide photos of the product and packaging so we can assist with a replacement or appropriate resolution.

Need Assistance?

Our customer support team is available to assist with warranty claims, returns, refunds, product questions, and order support to ensure a smooth and hassle-free experience.

Manufacturer's Limited Warranty

This product is backed by a manufacturer's limited warranty covering defects in materials and workmanship under normal residential use.

Warranty Coverage

• 
  Covers manufacturing defects in the main unit and included components, as outlined by the manufacturer.
  
• 
  Warranty terms and coverage may vary depending on the product model and components.
  

Warranty Exclusions

The warranty does not cover:

• 
  Normal wear and tear
  
• 
  Improper installation, misuse, neglect, or abuse
  
• 
  Damage caused by accidents, improper storage, or environmental conditions
  
• 
  Unauthorized modifications or repairs
  
• 
  Cosmetic damage that does not affect product performance
  

If you experience a warranty-related issue, please contact our customer support team with your order number, a description of the issue, and photos or videos (if applicable). We will assist you throughout the manufacturer's warranty claim process.